Returns & Exchanges
We want you to love your order. If something’s not right, here’s how we handle returns and refunds:
Return and Refund Overview
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Returns: Unused and unwashed items in original packaging can be returned within 30 days. Email sales@brunchingcollection.com with your order number and reason. Return must include a tracking number.
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Return cost: Covered by the customer unless the return is due to our mistake (wrong or damaged item).
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Non-returnable: Sale items, gift cards, and custom pieces.
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Refunds: Processed within 5 to 7 business days once we receive and inspect the item. Shipping fees are not refundable.
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Exchanges: Not available. Please return your item and place a new order.
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Damaged items: Contact us within 7 days with photos and your order number. We’ll refund or replace it, including return shipping.
For more information, visit our full Return & Exchanges Policy.